Shipping Policy

1. Shipping Overview
At SHOUT: Phone Case, we are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy outlines the details regarding shipping methods, costs, and delivery times.

2. Shipping Methods and Costs

• Domestic Shipping: We offer standard and expedited shipping options within the United States. Shipping costs are calculated based on your location and selected shipping method. The exact shipping fee will be displayed at checkout.

• International Shipping: We also offer international shipping to select countries. Shipping costs and delivery times vary based on the destination. Additional customs duties and taxes may apply, and are the responsibility of the customer.

3. Processing Time

• Order Processing: Orders are typically processed within 1-2 business days of receipt. During peak periods or promotional events, processing times may be slightly longer.

• Business Days: Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.

4. Delivery Times

• Domestic Orders: Estimated delivery times for standard shipping are typically 5-7 business days. Expedited shipping options are available for faster delivery, usually within 2-3 business days.

• International Orders: Delivery times for international orders can range from 7-21 business days, depending on the destination and shipping method selected. Please note that delivery times are estimates and may be affected by customs processing times.

5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our shipping carrier’s website.

6. Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

7. Shipping Issues

• Lost or Damaged Shipments: If your order is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund if necessary.

• Shipping Delays: While we strive to meet estimated delivery times, unforeseen circumstances such as weather events, carrier delays, or customs processing may affect delivery. We appreciate your patience and understanding in such cases.

8. Returns and Exchanges
For information on returns and exchanges, please refer to our Returns Policy [link to Returns Policy]. If you have any questions regarding returns or exchanges related to shipping issues, please contact our customer support team for assistance.

9. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us at:

SHOUT: Phone Case
Email: hello@theshoutcase.com